In my last blog I introduced a technique for visualizing the stakeholders of a change effort – called a wHolistic Framework. Identifying the impacted stakeholders is crucial to the change effort, but let’s go a step beyond that.
There are other roles you’ll need for successful change, including: facilitator, integrator, communicator, champion, sponsor, change agent, subject matter expert, along with a named owner for each impacted stakeholder you’ve identified on your wHolistic Framework.
What do each of these roles cover? Here’s a brief description and then we’ll dive into more detailed descriptions going forward.
Facilitator: this role knows how to get everybody talking in an effective manner
Integrator: the integrator can take all of the different pieces and put them together into a whole that makes sense
Communicator: this is probably the most important role when it comes to making change successful and less painful — you can never over-communicate!
Champion: there will likely be resistance and barriers to adoption that your champion(s) will help you push past
Sponsor: every effort needs a sponsor who will ensure the needed resources are available — both financial and human resources
Change Agent: for the new world to catch on and go, you will need people in the trenches who are change agents – they will have the passion to make it work and to maintain it long term
Subject Matter Expert: to truly glean improvements from a change effort, you need a complete understanding of the current world, and what your future world could be — subject matter experts provide this
Owner: each impacted stakeholder needs to provide somebody who is the owner of their world, who will participate in the change and govern the on-going operations after the change is implemented
More to come in future blog posts!