Category Archives: Making the Case for Change

How to Be a Naysayer

I was recently asked by a stakeholder for advice on how to resist change in a professional way. His company is going through a dramatic change and, though he thinks the direction is a good idea, he disagrees with how … Continue reading

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Recommended Reading: Uncommon Service

If you are looking for a book to help transform your business into a truly customer-centric and operationally excellent service provider, I recommend Frances Frei and Anne Morriss‘ book, Uncommon Service: How to Win by Putting Customers First. These authors … Continue reading

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Does Your Culture Encourage Innovation?

From everything I read, “innovation” is the corporate buzzword of 2013. Since “creativity” and “innovation” seem to be used almost interchangeably, I like how Leigh Thompson differentiates between them in her book, “Creative Conspiracy: The New Rules of Breakthrough Innovation:” Creativity: Production of … Continue reading

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Disrupting Your World

My first apartment after graduate school was across the street from a Blockbuster video store. I remember many winter nights when I would bundle up and trudge through the snow to rent some videos because I did not want to … Continue reading

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Thank You For Celebrating With Us!

We thank everyone for coming to our book launch party on September 12. It was the perfect celebration of the 3 years of effort in bringing our book, wHolistic Change: Delivering Corporate Change That Lasts, to life!       … Continue reading

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Posted in Avoiding Pitfalls, Creating Change Agents, Defining Success, Establishing a Change that Lasts, Executing the Change, Gaining Sponsorship, Making the Case for Change, Overcoming Resistance to Change, Planning the Change Effort, Reporting Progress, Setting People up for Success, Training and Development |

Initial Book Reviews

We shared early copies of our book, wHolistic Change: Delivering Corporate Change That Lasts, with some trusted advisors. Here’s what they have to say about it: “It’s awesome!!! I love the pictures and the format! ‘Why is this step important? … Continue reading

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Posted in Avoiding Pitfalls, Creating Change Agents, Defining Success, Establishing a Change that Lasts, Executing the Change, Gaining Sponsorship, Making the Case for Change, Overcoming Resistance to Change, Planning the Change Effort, Reporting Progress, Setting People up for Success, Training and Development |

Book Formats and Links to Buy

wHolistic Change: Delivering Corporate Change That Lasts is available for purchase in the format of your choosing: Paperback on Amazon.com Kindle on Amazon.com iPad, iPhone, or iPod touch through Apple iBookstore Nook through Barnes & Noble Read online or download from … Continue reading

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Posted in Avoiding Pitfalls, Creating Change Agents, Defining Success, Establishing a Change that Lasts, Executing the Change, Gaining Sponsorship, Making the Case for Change, Overcoming Resistance to Change, Planning the Change Effort, Reporting Progress, Setting People up for Success, Training and Development |

It’s Here!

We are so excited to announce the launch of our book and are planning a party to celebrate.   wHolistic Change: Delivering Corporate Change That Lasts is a practical, how-to book that gives you the information about change agents and the … Continue reading

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Posted in Avoiding Pitfalls, Creating Change Agents, Defining Success, Establishing a Change that Lasts, Executing the Change, Gaining Sponsorship, Making the Case for Change, Overcoming Resistance to Change, Planning the Change Effort, Reporting Progress, Setting People up for Success, Training and Development |

CFOs to Start Focusing More on Change Management

I found the recent Wall Street Journal blog post, “CFOs Expect to Focus on Change Management,” interesting and insightful. The article explained the findings from a survey done by Accenture and Oracle that asked over 900 CFOS (Chief Financial Officers) … Continue reading

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Iconic Images

On this Memorial Day, I’d like to reflect for a moment on icon images and their immediately recognizable messages.  In 1942, Pittsburgh artist J. Howard Miller painted a series of posters for Westinghouse in support of the war effort.  The posters … Continue reading

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