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7 Skills of Successful Change Agents
Delivering a transformation takes a team. A change agent is a person who has the passion to make change happen and to ensure it lasts. Being able to act as change agents is critical to successfully deliver today's complex technology strategies and to achieve their desired business value.
Transformation happens because people recognize the value and purposely decide to act. In order to convince people to change their behavior, you need to master the 7 change agent skills and to understand the pitfalls you will encounter if you or your team lacks those skills.
For more information, this is Chapter 10, Train the Change Team:
is a practical, how-to book that gives you information about change agents and the skills they’ll need to be effective; how to overcome resistance to change; and an end-to-end methodology with decision points to determine if your team is prepared to deliver a corporate change that will truly last.